A major privately held corporation struggled with inconsistencies and significant costs from standardization using MS Word for their 15,000 operating procedures. In addition, one facility was cited in an OSHA audit for not incorporating operating limits in their procedures.
After a short pilot, the corporate team worked with ATR procedure experts to standardize all elements of the procedure lifecycle to ensure each site practiced best practices and adhered to company standards. These standards were built into the SmartProcedure database and then electronically enforced by writer controls and programmatical features.
Key benefits realized by this client include:
|Substantial savings through automated global changes|
|Reduced wear and tear on subject matter experts by eliminating formatting|
|Consistency across all facilities|
|Adherence to best practices and company standards|
|Greater focus on procedure content and human error reduction|
|Electronic enforcement of best practices|
|Global change capabilities|
|Single print view standard|
|Incorporation of operating limits into procedures|
Lessons learned during this major deployment: