About this position

The Project Engineer’s mission is to provide project and technical support services to ATR’s domestic and international clients. This technologically-savvy, personable individual will conduct key software configuration engineering, requirements consulting, user education, and provide ongoing technical support.

Reports To: Director of Project Services

Status: Full-Time, Exempt

Location: Houston, Texas

Responsibilities

1. Software Configuration Engineering: Gather and analyze client-specific requirements and successfully execute enterprise level product configurations.
2. Technical Support: Coordinate technical support efforts between ATR’s internal Support team and the client to resolve questions and provide new solutions in a timely manner.
3. Learning Facilitation: Facilitate client education in ATR best practices, software features, workflows, and advanced product functionality.
4. Curriculum Development: Develop classroom, web-based, and computer-based instructions and quizzes on product functionality and usage best practices.
5. Reporting: Complete all associated site acceptance reports, time reports, and other weekly reporting as requested.

Key Competencies

• Demonstrated ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Demonstrated ability to understand the implications of new information for both current and future problem-solving and decision-making.
• Excellent communication and interpersonal skills including public speaking, learning facilitation, in-person consulting, technical writing, and client correspondence.
• Self-starter with an ability to function independently, exercise professional judgment, multitask, and learn new technologies and skills.
• Excellent critical thinking and decision-making skills.
• Excellent leadership and management skills with the ability to train others in highly technical subject matters.
• Ability to monitor and/or assess performance of self, other individuals, or organizations to make improvements or take corrective action.
• Excellent reading and written comprehension skills.

Qualifications

• Bachelor’s degree in Industrial Engineering, Computer Science, or equivalent experience.
• 5+ years of experience in a software engineering, problem solving, or facilitation role.
• Industrial software experience preferred.
• Ability to travel 50-75% (Domestic and International).
• Valid U.S. Passport
• Possess a credit card for travel expense reimbursement
• Experience using Microsoft Office and other applicable software tools

ATR guarantees equal employment opportunity to all qualified applicants. All qualified applicants will receive consideration for employment, without regard to sex, age, race, color, national origin, religion or disability.

ATR offers competitive compensation packages, scaled to the experience level of the candidate, which will include variable sales compensation. Employee benefits include medical, dental and retirement programs.

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